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How to protect yourself

Scams succeed because they look like the real thing or because scammers try to take advantage of a busy office environment and talk to staff in non-executive roles.  To avoid being a victim of a scammer remember these key rules –

  • If you become aware of a scam, let the Office of the Small Business Commissioner, your business friends and your industry association know about it.
  • Keep your filing and accounting systems well organised to make it easier for you to detect bogus accounts and invoices.
  • Never provide personal information and banking details to anybody you don’t know and trust.
  • Do not agree to offers or deals straightaway and always ask for an offer in writing and consider getting independent advice if the deal involves money, time or a long-term commitment.  If it sounds too good to be true, it probably is!
  • Ensure that you have clear procedures for verifying, paying and managing accounts and invoices. Limit the number of people authorised to place orders or pay invoices.


Small businesses should feel free to contact the Office of the Small Business Commissioner for general assistance around scams, or to report a scam. The Toll Free number is 1800 072 722, or email at or via the website contact page.


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