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Every business is being affected by Covid-19/Coronavirus with impacts on customers, staff and supply chains.

Based on the latest information, there will be ongoing issues for many months.

The Small Business Commissioner is working with the Government which is considering and implementing measures to support the South Australian community.Businesses facing particular issues or disputes in terms of their banks, their rental premises, suppliers or other business parties are encouraged to contact our office on 08 8303 2026 or 1800 072 722.

Our office specialises in alternative dispute resolution and we will endeavour to work with the parties to find a resolution. If you have a dispute please lodge online here.

The Australian Taxation Office (ATO) is ready to assist small businesses with taxation concerns, visit their website Dealing with disasters.

In relation to staffing and industrial relations matters please refer to your business or industry association which include Business SA, Australian Industry Group, Master Builders Association, Housing Industry Association, Australian Hotels Association, Restaurant and Caterers Association, Motor Trade Association Primary Producers SA who should be able to assist.

Alternatively the Fair Work Ombudsman has a help line to deal with pay and industrial relations matters on 13 13 94 or their website

For further information on financial assistance, eligibility and timing for the Commonwealth Government’s support for businesses visit the website.  

For workplace wellbeing, please visit our information page here.




State Government Support

As a business owner, you may be eligible for support from both state and federal governments. State Government measures in place to support local businesses through COVID-19 include: 

Land tax relief 
From July, significant land tax reforms will kick in, delivering $189 million in savings to investors and landlords over the next three years.

Waiving fees and charges
Waiver of liquor licence fees for 2020-21 for hotels, restaurants, cafes and clubs forced to close as a result of new social distancing restrictions.

$300 million Business and Jobs Support Fund
A fund to support individual businesses and industry sectors directly affected by coronavirus.

$250 million Community and Jobs Fund
For community organisations, such as sporting, arts and recreational bodies and non-profit organisations.

Cost of Living Concessions
Including a once off boost of $500 for those who are unemployed or lose their jobs as a result of the coronavirus restrictions.

View State Government support for business
View Commonwealth Government support for business.  

Information for fitness professionals

If you are running a fitness business, Fitness Australia has a COVID-19 and the Workplace full reference guide that can help you stay up-to-date with current restrictions and advice for your industry. For South Australian-specific requirements, see SA Health

You can also learn more about the government's free COVID-19 Infection Control Training.

Support for our creative industries

We know that the creative industries are one of the sectors hit hardest by the COVID-19 crisis, and that progressive shutdowns have already had a significant impact on individuals and organisations.

The Premier joined a creative industries video conference held earlier this week to hear directly from members of the sector about the challenges being experienced, and what is needed to further support you over the coming months.

The state and federal governments are working closely together on how best to support individuals, businesses and organisations during this time.

The South Australian Film Corporation has launched the second round of South Australia’s Games Innovation Fund, designed to boost the progress of outstanding, original and creative digital games for production in South Australia. For more information visit the SAFC website.

Starting in April, APRA AMCOS, ARIA and Screen Producers Australia will launch an AUSSIE MADE campaign to help support the local music and screen industries and urge Australians to engage in more local content.

ABA extends loan deferrals

The Australian Banking Association will extend their 6 month loan payment deferral measure to include businesses with total business loan facilities of up to $10 million. 

98% of all businesses with a loan from an Australian bank are included in this cohort. Click here to read on.

SA Mental Health Support Line

The state government has established a dedicated support line to help people struggling to cope with the stress and anxiety of COVID-19.

Staffed by Lifeline counsellors from 8am to 8pm, call 1800 632 753 or visit

Negotiating commercial rent with your landlord

SmartCompany have published an article on dealing with your commercial landlord if your business has to close as a result of the coronavirus pandemic.

Advice includes: putting requests in writing, what deal you should be asking for, and steps you can take if your landlord refuses to negotiate.

Australia Council Arts Response Package

The Australia Council has announced a Resilience Fund of around $5 million (redirected funds) for artists and arts organisations to support their livelihoods and operations during the COVID-19 pandemic.

Visit the Australia Council website from Friday 3 April, when applications open.